Retail Sales Representative – Home Warranty (Sam’s Club)

2020 Companies•Orlando, FL

1d•Onsite

About The Position

2020 Companies is hiring a sales-driven Field Sales Agent to represent a leading Home Warranty provider inside an assigned Sam’s Club location. The role focuses on engaging members, explaining Home Warranty services, coverage options, and pricing, and guiding customers through QR code-based digital enrollment. Compensation is $20 per hour plus uncapped commission paid weekly. The role follows a five-day schedule, Wednesday through Sunday, from 11:00 AM to 7:00 PM. The representative is expected to meet sales and enrollment goals while maintaining the display area, following approved sales processes and Sam’s Club vendor guidelines, and accurately reporting sales activity. The position includes paid training and onboarding, and the company describes opportunities for career growth and advancement.

Requirements

High school diploma or GED equivalent.
Availability to work a flexible schedule that includes weekdays, weekends, and holidays; the primary schedule is Wednesday through Sunday.
Strong interpersonal skills; warm, self-motivated, outgoing, and enthusiastic manner.
Ability to conduct consultative sales conversations, connect with customer needs, and overcome objections.
Ability to work independently in an unstructured retail environment.
Comfort standing for prolonged periods in a retail setting.
Proficiency with smartphones and digital tools, including QR codes and mobile enrollment portals.
Personal cellphone with a working number for role-related communication.
Must pass a background check and drug screening.

Nice To Haves

At least 6 months of previous retail selling or customer-facing sales experience.

Responsibilities

Drive brand awareness and plan enrollments through daily direct customer engagement at the assigned Sam’s Club location.
Educate customers about Home Warranty services and plans, including coverage options and pricing.
Meet or exceed weekly, monthly, and quarterly sales productivity goals and key metrics.
Guide customers through the QR code-based digital enrollment portal to generate qualified enrollments.
Accurately document and report sales activity, schedules, and best practices using the Pulse time tracker.
Maintain the display area’s cleanliness, professionalism, brand standards, and readiness for demonstrations.
Set up and break down display equipment at the beginning and end of each scheduled shift.
Collect customer feedback and provide market insights and recommendations to management.
Follow client-approved training scripts and sales processes without deviation.
Follow Sam’s Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols.
Complete end-of-shift Pulse surveys and report activity as directed.
Attend meetings, training sessions, and conference calls as required.