Retail Sales Representative – Home Warranty (Sam’s Club)

2020 Companies•Orlando, FL

4d•$17 - $20•Onsite

About The Position

2020 Companies is hiring a motivated, sales-driven Field Sales Agent to represent a leading Home Warranty provider inside an assigned Sam’s Club location. This full-time, commission-based retail role focuses on engaging members, explaining Home Warranty services and plans, and helping customers enroll through a QR code-based digital process. The position pays a base rate of $17–$20 per hour plus uncapped commission paid weekly. The primary schedule is Wednesday through Sunday, 11:00 AM to 7:00 PM. The role involves working independently in a retail environment, maintaining a professional and demo-ready display, and following client and Sam’s Club sales and vendor guidelines. The employer describes an inclusive workplace and offers paid training, career growth opportunities, and employee benefits.

Requirements

High school diploma or GED equivalent.
Availability to work a flexible schedule, including weekdays, weekends, and holidays; the primary schedule is Wednesday through Sunday.
Strong interpersonal skills and a warm, self-motivated, outgoing, and enthusiastic approach.
Ability to conduct consultative sales conversations that connect with customer needs and address objections.
Ability to work independently in an unstructured retail environment.
Ability to stand for prolonged periods in a retail setting.
Proficiency with smartphones and digital tools, including QR codes and mobile enrollment portals.
A personal cellphone with a working number for role-related communication.
Ability to pass a background check and drug screening.

Nice To Haves

Six or more months of previous retail selling or customer-facing sales experience.

Responsibilities

Drive brand awareness and plan enrollments through daily direct engagement with customers at the assigned Sam’s Club location.
Educate customers about Home Warranty services, plans, coverage options, and pricing.
Meet or exceed weekly, monthly, and quarterly sales productivity goals and key metrics.
Guide customers through the QR code-based digital enrollment portal to generate qualified enrollments.
Accurately document and report sales activity, schedules, and best practices using the Pulse time tracker.
Maintain the display area’s cleanliness, professionalism, brand standards, and readiness for demonstrations.
Set up and break down display equipment at the start and end of each scheduled shift.
Collect customer feedback and provide market insights and recommendations to management.
Follow client-approved training scripts and sales processes without deviation.
Follow Sam’s Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols.
Complete end-of-shift Pulse surveys and report activity as directed.
Attend required meetings, training sessions, and conference calls.