Retail Sales Representative – Home Warranty (Sam’s Club)

2020 Companies•Daytona Beach, FL

6d•Onsite

About The Position

2020 Companies is hiring a Retail Sales Representative to represent a leading Home Warranty provider inside an assigned Sam’s Club location in Daytona Beach, Florida. This full-time, commission-based role engages Sam’s Club members, explains Home Warranty services and plans, and guides interested customers through a QR code-based enrollment process. Compensation is $20 per hour plus uncapped commission, paid weekly. The regular schedule is Wednesday through Sunday, 11:00 AM to 7:00 PM. The representative drives brand awareness and enrollments through direct customer engagement, provides information about coverage options and pricing, and works toward sales and enrollment targets. The position also involves maintaining and setting up the display, recording and reporting sales activity, collecting customer feedback, following approved sales processes and vendor guidelines, and attending required meetings and training. The role requires prolonged standing in a retail setting, comfort working independently, and use of a personal cellphone and digital tools for work-related communication and enrollment. Candidates must pass a background check and drug screening. The company describes itself as committed to an inclusive workplace and equal opportunity employment.

Requirements

High school diploma or GED equivalent.
Availability to work a flexible schedule that may include weekdays, weekends, and holidays; the primary schedule is Wednesday through Sunday, 11:00 AM to 7:00 PM.
Warm, self-motivated, outgoing, and enthusiastic approach with strong interpersonal skills.
Ability to conduct consultative sales conversations, connect with customer needs, and overcome objections.
Ability to work independently in an unstructured retail environment.
Comfort standing for prolonged periods in a retail setting.
Proficiency with smartphones and digital tools, including QR codes and mobile enrollment portals.
Personal cellphone with a working number for role-related communication.
Ability to pass a background check and drug screening.

Nice To Haves

At least 6 months of previous retail selling or customer-facing sales experience (preferred).

Responsibilities

Engage Sam’s Club members to build brand awareness and drive Home Warranty plan enrollments.
Educate customers about Home Warranty services, plans, coverage options, and pricing.
Meet or exceed personal sales productivity goals and weekly, monthly, and quarterly metrics.
Guide customers through the QR code-based digital enrollment portal.
Accurately document and report sales activity, schedules, and best practices using the Pulse time tracker.
Keep the display clean, professional, compliant with brand standards, and ready for demonstrations.
Set up and break down display equipment at the start and end of each shift.
Collect customer feedback and provide market insights and recommendations to management.
Follow client-approved training scripts and sales processes without deviation.
Follow Sam’s Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols.
Complete end-of-shift Pulse surveys and report activity as directed.
Attend required meetings, training sessions, and conference calls.
Maintain regular and prompt attendance for scheduled shifts.