Retail Sales Representative- Bilingual

Verizon•Raleigh, NC

6d•Onsite

About The Position

As a full-time Verizon retail sales representative, you will work with a team in a Verizon retail store to help customers find technology products and services that meet their needs. You will build customer connections, provide product insights and solution recommendations, and close sales through clear communication and intuitive technology solutions. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by participating in Verizon-sponsored events outside the store. The position is onsite at a defined work location and is scheduled for 40 hours per week. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual sales commissions. Compensation varies by geography, hours worked, and performance. Employees may also be eligible for premium pay such as overtime, shift differential, holiday pay, or allowances, depending on the role. Applicants may be required to complete an assessment of approximately 19 minutes.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service.
Discover customers’ needs by making connections and asking questions.
Recommend products and solutions that address customer needs.
Close sales through effective communication and intuitive technology solutions.
Participate in ongoing training and develop skills in store operations, merchandising, and inventory.
Contact interested Verizon customers by outbound calls and text messages to develop the customer base.
Participate in Verizon-sponsored off-site events to engage with the community and develop the customer base.
Work evenings, weekends, and holidays as scheduled; schedules are provided four weeks in advance.
Be open to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Benefits

Medical, dental, and vision insurance.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role posting.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits information.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
Up to 15 days of vacation per year for newly hired employees, with vacation increasing with additional service.