Retail Sales or Stock - Corner Rack

Nordstrom•Tucson, AZ
•$16 - $17

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy retail environment, collaborating with teammates to provide a welcoming and inclusive atmosphere and a quick, easy customer experience. Team members keep the store clean and clutter-free and may work in different areas of the store as needed. Roles are available in the Stock department; applicants can discuss their interests during the interview process. Sales and customer service work includes keeping the salesfloor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting room operations, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock support and fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as event setup, backroom organization, markdowns, and fixture relocation. The position requires continuous movement for 6–8 hours per shift and frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees regularly lift items up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. Pay is $16.45–$17.15 per hour; offers vary by location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

  • Clear, effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business need.
  • Ability to meet the physical demands described, including continuous movement for 6–8 hours per shift and lifting merchandise.

Responsibilities

  • Keep the salesfloor ready through re-merchandising, filling in sizes, and straightening merchandise throughout the day.
  • Assist customers with in-store, online, and mobile transactions, including operating a point-of-sale system, bagging items, and handling bulky or heavy items.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Maintain a clean, clutter-free customer experience by sorting and returning clothing to the salesfloor.
  • Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
  • Demonstrate expertise in technologies used in the store.
  • Follow operational, merchandise, and asset protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders in a timely manner and prepare orders for shipment according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Help maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability coverage options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential performance-based incentives or bonuses
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