Retail Sales or Stock - Denton Crossing Rack

Nordstrom•Denton, TX

6d•$16 - $17•Onsite

About The Position

As a Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You help ensure a quick and easy customer experience and keep the store clean and clutter-free. Team members may work in different areas of the store as needed, including sales, customer service, stock, and fulfillment. Sales and customer service work includes keeping the salesfloor organized, sized, and filled; assisting customers with in-store, online, and mobile transactions; supporting fitting rooms; returning clothing to the salesfloor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset protection standards; and promoting Nordstrom Rewards. Stock support and fulfillment work includes receiving and processing freight and merchandise, fulfilling and shipping customer orders, using inventory management systems, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up special events, organizing the backroom, processing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift and handling merchandise, including lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Responsibilities

Collaborate with teammates to create a welcoming and inclusive customer atmosphere.
Keep the salesfloor runway-ready, sized, and filled through re-merchandising and straightening.
Assist customers with transactions across in-store, online, and mobile platforms using a point-of-sale system.
Bag items, including bulky and sometimes heavy merchandise, and provide a friendly customer experience.
Greet and assist customers in fitting rooms, and sort and return clothing to the salesfloor.
Keep the customer areas clean and clutter-free.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Use store technologies and adhere to operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive, unload, unpack, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders in a timely manner and prepare orders for shipment according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.