Retail Sales or Stock - Denton Crossing Rack

Nordstrom•Denton, TX

5d•Onsite

About The Position

As a Nordstrom Rack team member, you will work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You will help provide a quick and easy customer experience while keeping the store clean and clutter-free. Team members may occasionally work in different areas of the store to maintain clean sales floors and stockrooms and help customers find merchandise. Available departments include Sales, Customer Service, Stock, and Fulfillment; the preferred role can be discussed during the interview process. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting with transactions across in-store, online, and mobile platforms, supporting fitting room operations, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational, merchandise, and asset-protection standards, and promoting programs such as Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and unloading freight; unpacking and delivering merchandise to selling departments; fulfilling, packing, and shipping customer orders; using inventory management systems to scan, process, and research shipments; maintaining clean and organized sales floors and stockrooms; and providing general store support, including setting up special events, organizing the backroom, markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use, and handling bulky or awkward items. Employees regularly lift up to 10 pounds and occasionally lift up to 25 pounds; some items may need to be reached for and lifted above the head. The listed hourly pay range is $16.20–$16.85. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, 401(k), PTO accruals, and holidays, subject to eligibility requirements.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Keep the sales floor ready through re-merchandising and straightening throughout the day.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms; operate point-of-sale systems, bag items, and handle bulky or heavy merchandise.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the sales floor.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived goods to selling departments.
Fulfill customer orders in a timely manner according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Help maintain clean and organized sales floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.