Retail Sales or Stock - Southlands Rack

Nordstrom•Aurora, CO

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different areas of the store to maintain clean sales floors and stockrooms and help customers find merchandise. Openings are available in Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service team members help keep the sales floor ready by re-merchandising, straightening, and replenishing merchandise; assist customers with transactions across in-store, online, and mobile platforms; support fitting rooms; sort and return clothing to the sales floor; organize stockrooms; check in and ticket merchandise; use store technologies; follow operational, merchandise, and asset protection standards; and promote programs such as Nordstrom Rewards. Stock Support and Fulfillment team members receive and process freight, deliver merchandise to selling departments, fulfill and ship customer orders to quality standards, use inventory management systems, maintain clean and organized floors and stockrooms, and provide general store support. The role requires continuous movement during shifts and physical handling of merchandise, with additional lifting requirements for Stock and Fulfillment roles. The listed pay range is $20.15–$20.95 per hour. Benefits may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, EAP resources, PTO accruals, holidays, and potential performance-based incentives or bonuses. Eligibility may depend on location, job level, classification, and length of employment.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to create a welcoming and inclusive customer environment.
Keep the sales floor clean, clutter-free, stocked, and ready through re-merchandising and straightening.
Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and provide a friendly checkout experience.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Use store technologies and follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly in accordance with quality standards.
Prepare and ship customer orders according to packing and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Support store operations by setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.