Retail Sales or Stock - Southlands Rack

Nordstrom•Aurora, CO

6d•$20 - $21

About The Position

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock, and Fulfillment. Team members work in a fast-paced environment, collaborate to create a welcoming and inclusive atmosphere, support quick and easy customer experiences, and help keep the store clean and organized. Employees may work in different areas of the store as business needs require. Sales and Customer Service duties include maintaining and replenishing the salesfloor, assisting customers with in-store, online, and mobile transactions, operating point-of-sale systems, bagging merchandise, supporting fitting rooms, sorting and returning clothing, organizing stockrooms, and promoting Nordstrom Rewards. Team members also follow operational, merchandise, and asset protection standards and demonstrate proficiency with store technologies. Stock Support and Fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized salesfloors and stockrooms, and providing general store support such as event setup, markdowns, backroom organization, and fixture relocation. The position requires continuous movement and regular handling and lifting of merchandise. The hourly pay range is $20.15–$20.95. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility requirements may apply. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Maintain the salesfloor so it stays ready, sized, and filled through re-merchandising and straightening.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms; operate point-of-sale systems and bag merchandise.
Support fitting room customers and sort and return clothing to the salesfloor.
Keep the customer environment clean and clutter-free by sorting and returning clothing.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, markdowns, and relocating store fixtures.