About The Position

Nordstrom Rack is hiring seasonal team members for Sales, Customer Service, Stock, and Fulfillment at the Twenty Ninth Street Shopping Center. Team members work in a fast-paced environment, collaborate to create a welcoming and inclusive atmosphere, provide customers with a quick and easy experience, and help keep the store clean and clutter-free. Employees may work in different areas of the store as needed. Sales and Customer Service duties include keeping the salesfloor organized and replenished, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders, using inventory management systems, maintaining clean and organized salesfloors and stockrooms, and providing general store support such as setting up events, organizing backrooms, processing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, reaching, and use of hands to handle merchandise and assist customers. Employees regularly lift up to 10 pounds and occasionally up to 25 pounds; Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The hourly pay range is $20.15–$20.95, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.
  • For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Keep the salesfloor organized, replenished, straightened, and ready for customers through re-merchandising.
  • Assist customers with transactions across in-store, online, and mobile platforms, including operating a point-of-sale system, bagging items, and handling bulky or heavy items.
  • Support fitting rooms by greeting and assisting customers and sorting and returning clothing to the salesfloor.
  • Sort and return clothing to maintain a clean, clutter-free customer experience.
  • Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
  • Use technologies required in the store environment.
  • Follow operational, merchandise, and asset protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders promptly and meet quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential performance-based incentives or bonuses
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