Sales Supervisor - Twenty Ninth Street

Warby Parker • Boulder, CO

10h • Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create excellent customer experiences and contribute directly to the success of its retail business. The role involves sharing the company’s story and mission on the sales floor, improving processes, and participating in special projects. Sales Supervisors help maintain an efficient, inclusive, service-minded retail environment and may lead floor selling, front-of-house operations, and team touch-bases when a manager is not present. They also open and close the store.

Requirements

• Professional retail experience at a customer-focused company.
• At least 6 months of experience in a management position.
• Exceptional interpersonal and communication skills to deliver customer service.
• Ability to remain calm under pressure and adapt quickly.
• Entrepreneurial spirit, curiosity, and eagerness to learn.
• Team-oriented approach and passion for helping customers and teammates.
• Innovative, proactive problem-solving skills.
• Self-motivation and pride in one’s work.
• Ability to bring positive energy to the workplace, including when working long hours.
• Must not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate product knowledge and provide thoughtful, honest style advice.
• Develop entrepreneurial ideas to improve the glasses-shopping experience.
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Help foster an inclusive culture by treating customers and colleagues with respect.
• Participate in process ideation and improvement and special projects.

Benefits

• Health insurance (full-time employees)
• Vision insurance (full-time employees)
• Dental insurance (full-time employees)
• Life and AD&D insurance (full-time employees)
• Paid sick leave
• Paid holidays (full-time employees; details vary by location)
• Vacation days (full-time employees; details vary by location)
• 401(k) retirement savings plan (full-time employees)
• Parental leave, including for non-birthing parents (full-time employees)
• Short-term disability (full-time employees)
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support (full-time employees)
• Optical education reimbursement (full-time employees)
• Free eyewear

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed