Bilingual Spanish - Retail Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager trains, coaches, and develops team members to provide excellent customer service, build a loyal client base, and meet or exceed sales targets. The role supervises daily store operations, including hiring, scheduling, staffing, employee development, and maintaining a safe, clean, and well-merchandised store. The position is full-time and located in Palm Desert, California. Compensation is listed as $44,324.80–$69,324.00 base plus commission per year. The manager builds customer and business relationships through ethical, customer-focused practices and community events in partnership with the AT&T Signature team. The role also maintains operational standards, follows company policies and legal requirements, and keeps current with professional and technical knowledge. My Wireless describes itself as a fast-growing AT&T Authorized National Retailer with more than 240 locations in the United States and Puerto Rico. The company provides training and development intended to prepare team members for advancement. The job description notes that duties may include other related work as needed to meet the organization’s ongoing needs.
Requirements
- At least 1 year of management experience in a similar field; required, preferably in the wireless industry.
- At least 1 year of retail or customer-facing sales experience; required.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach a team to achieve results.
- Strong organizational skills and attention to detail.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally eligible to work in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability; preferred, though it may not be required depending on location.
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
Responsibilities
- Coach and develop team members to meet company-established key performance indicators and location goals.
- Train and lead a team to deliver an excellent customer experience and exceed sales targets.
- Supervise daily location operations, including hiring, scheduling, and team development.
- Maintain location staffing through retention, recruiting, training, and development.
- Build a steady client base through ethical, customer-centric business practices.
- Establish business accounts by partnering with the AT&T Signature team to hold community events outside the store.
- Maintain a clean and safe store environment through inventory counts, device security, and merchandising in accordance with company standards and policies.
- Initiate, coordinate, and enforce operational policies and procedures.
- Comply with legal requirements to uphold the location’s stability and reputation.
- Maintain professional and technical knowledge through educational workshops, professional publications, and personal networks.
Benefits
- Base pay plus commission and bonus schedule.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
