Retail Sales Manager

Verizon • Lawrence, NY

1d • Onsite

About The Position

The Retail Sales Manager is accountable for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the store staff. The role drives high-performance results in a fast-paced solutions sales environment, with a focus on optimizing customer and employee experiences. It also provides solutions of diverse scope that require evaluating multiple factors and understanding current business trends, and regularly interacts with senior management or executive levels on matters involving multiple functional areas, divisions, or customers.

The manager builds, develops, and mentors the sales team; oversees hiring, performance management, sales training, and support; and helps the team achieve sales, retention, quality, and service objectives. The role develops sales strategies, tools, and initiatives; ensures products and services are effectively showcased; maintains store operations and retail inventory compliance; and participates in budgeting, forecasting, analysis, and sales reporting.

This is a worksite-based role performed onsite at a defined location. The scheduled workweek is 40 hours, and the role requires a flexible schedule that includes evenings and weekends. Compensation is commission-based, with a New York full-time annual salary range of $59,000 to $103,000, varying by location and job-related skills and experience.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Willingness to work a flexible schedule, including evenings and weekends.
• Management experience in a commission-based sales environment.

Nice To Haves

• Proven track record of achieving challenging team and individual sales goals.
• Experience balancing multiple opposing priorities in a multifaceted environment.
• Experience setting goals, evaluating performance, and developing a high-performing team.

Responsibilities

• Direct the day-to-day activities of the entire store staff and implement the company vision.
• Drive high-performance results in a fast-paced solutions sales environment while optimizing customer and employee experience.
• Build, develop, and mentor the sales team.
• Hire, manage performance, and provide ongoing sales training and support to help the team exceed sales, retention, quality, and service objectives.
• Develop sales strategies to ensure products and services are effectively showcased throughout the store.
• Develop and implement sales tools and initiatives.
• Maintain store operations, including retail inventory compliance.
• Participate in budgeting and forecasting, analyze results, and provide sales reports.
• Provide solutions for complex matters requiring evaluation of multiple factors and awareness of current business trends.
• Interact regularly with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with incentives, gifts, and potential domestic and international travel awards for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Paid parental leave and adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• In-person new-hire experience and award-winning training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager