Retail Sales Manager
About The Position
Driven by Dobbs is a rapidly expanding, multi-market automotive service organization formed from Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. It provides tires and automotive services, from routine maintenance to advanced diagnostics and engine repair, and emphasizes training, development, safety, team wellbeing, and community support. The Retail Sales Manager drives sales performance and delivers exceptional customer experiences in a fast-paced automotive service environment. The role assesses customer needs, recommends appropriate tires and services, and manages day-to-day sales operations. It combines automotive knowledge and communication skills with the ability to balance customer service, shop workflow, and team coordination. The manager leads by example in maintaining a clean, organized, customer-focused environment and works toward store performance goals. Candidates must complete a selection assessment and pre-employment screenings.
Requirements
- At least 1 year of experience in retail sales management.
- Valid driver's license.
- Strong verbal and written communication skills.
- Strong time management, accountability, prioritization, organization, and problem-solving skills.
- Ability to work in a fast-paced, high-volume environment and manage multiple priorities.
- Customer-focused relationship-building skills and attention to detail.
- Self-motivated, goal-oriented work ethic and commitment to achieving results.
- Commitment to safety and adherence to safety procedures and proper use of personal protective equipment.
Nice To Haves
- Automotive repair industry experience.
Responsibilities
- Greet customers and assess their tire and automotive service needs professionally.
- Recommend and sell tires, services, and accessories that meet customer needs and store sales goals.
- Manage retail, wholesale, and national-account sales transactions accurately and efficiently.
- Oversee shop workflow, balancing service sales with available staff, equipment, and time.
- Track inventory, assist with tire stocking, and maintain organized, attractive point-of-sale displays.
- Perform daily opening and closing duties, safely handle deposits, and provide basic shop support, including occasional tire mounting and balancing.
- Maintain a clean, organized, customer-friendly showroom and service environment.
- Manage customer interactions, sales activity, and operational priorities simultaneously.
- Use automotive product knowledge to advise customers on tire selection, alignment needs, and general vehicle maintenance.
- Work with technicians, service advisors, and management to support smooth operations and meet sales goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
