Retail Sales Manager

CarMax•San Jose, CA
•Onsite

About The Position

As a Sales Manager Trainee, you will complete a structured six- to nine-month training program to prepare for a future Sales Manager role at CarMax. Training includes hands-on in-store learning and business rotations alongside experienced managers and sales consultants. You will lead and motivate associates to deliver exceptional customer experiences and achieve strong sales results. The role supports store performance and a people-first culture through coaching, development, and continuous improvement. You are also responsible for applicable CarMax Environmental, Health and Safety requirements for your department and/or location, including workplace safety. The listed annual salary range is $68,200 to $119,300. The position may be eligible for bonus and equity. CarMax describes paid sick, vacation, and holiday time for associates, with details varying by employment category and applicable law.

Requirements

  • At least three years of management experience with a proven track record of success.
  • Experience in a sales-driven environment with strong performance results.
  • Ability to execute long- and short-term sales strategies effectively.
  • Skill in developing action plans to drive team performance.
  • Strong communication and influencing skills.
  • Ability to motivate and inspire teams to achieve goals.
  • Flexibility to work evenings and weekends to support store operations.

Responsibilities

  • Lead and motivate a commissioned sales team to achieve strong results for the location.
  • Collaborate with other sales managers to improve overall store performance.
  • Coach associates and provide feedback to foster continuous improvement.
  • Recognize individual team members’ goals and create tailored development plans.
  • Analyze and track sales performance metrics to meet and exceed targets.
  • Identify opportunities and solve challenges to ensure an exceptional customer experience.
  • Champion CarMax values and initiatives to maintain a people-first culture.
  • Fulfill CarMax Environmental, Health and Safety requirements for the department and/or location, including workplace safety.

Benefits

  • May be eligible for bonus and equity.
  • Paid sick time for eligible associates: up to 48 hours per year, accrued each pay period.
  • Vacation time for eligible associates: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service.
  • Paid scheduled holidays: 8 hours of pay for each of six holidays per year, plus one floating holiday.
  • Holiday Premium Pay may apply when an associate works on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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