Seasonal & Regular Retail Sales & Fulfillment - Jacksonville Rack

Nordstrom•Jacksonville, FL

2d•$16 - $16•Onsite

About The Position

Nordstrom Rack is hiring seasonal and regular team members for multiple roles in Sales, Cashier, Stock, and Fulfillment. Team members work in a fast-paced, high-energy retail environment to make shopping quick, easy, and enjoyable while helping customers find deals. Applicants can discuss their preferred role during the interview process. Sales and Cashier team members support fitting rooms, promote programs such as Nordstrom Rewards, maintain organized stockrooms and accurate merchandise processing, keep the sales floor ready through re-merchandising and straightening, assist customers with transactions, use store technologies, and resolve customer concerns. Stock Support and Fulfillment team members receive and process freight, deliver merchandise to selling departments, fulfill and ship customer orders according to quality standards, use inventory management systems, maintain clean and organized sales floors and stockrooms, and provide general store support such as preparing events, organizing backrooms, markdowns, and relocating fixtures.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
For Stock Support or Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
Ability to work a flexible schedule based on business needs.

Responsibilities

Create a smooth fitting room experience by greeting customers, directing them to fitting rooms, and sorting and returning clothing to the sales floor.
Encourage customers and coworkers to adopt initiatives such as the Nordstrom Rewards program.
Keep stockrooms organized and complete inventory processes, including checking in and accurately ticketing merchandise.
Maintain a runway-ready sales floor by re-merchandising and straightening throughout the day.
Assist customers with transactions in a seamless and friendly manner.
Demonstrate expertise in technologies used in the store environment.
Defuse customer situations and provide timely, effective resolutions.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized sales floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.