About The Position

As a Nordstrom Rack team member, you will work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You will help provide a quick and easy customer experience and keep the store clean and clutter-free. The role may involve working in different areas of the store, including Stock, based on business needs. Stock Support and Fulfillment duties include receiving and unloading freight; unpacking and delivering merchandise to selling departments; fulfilling customer orders; preparing and shipping orders; using inventory management systems to scan, process, and research merchandise shipments; maintaining clean and organized selling floors and stockrooms; and providing general store support, such as preparing special events, organizing the backroom, markdowns, and relocating store fixtures.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment: ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
  • Fulfill customer orders in a timely manner while following quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Help maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.
  • Work flexibly in different areas of the store as needed to maintain cleanliness and assist customers.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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