Seasonal Retail Fulfillment - Anaheim Hills Festival Rack
About The Position
As a seasonal Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. You help keep the store clean and clutter-free and may work in different areas of the store based on business needs. Roles are available in Stock, with specific interests discussed during the interview process. Sales and customer service work includes keeping the salesfloor ready through re-merchandising and straightening, assisting customers with in-store, online, and mobile transactions, supporting fitting-room operations, sorting and returning clothing, organizing stockrooms, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock support and fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining organized selling floors and stockrooms, and providing general store support such as event setup, markdowns, backroom organization, and fixture relocation.
Requirements
- Clear, effective communication and strong interpersonal skills.
- Accountability, initiative, and a high level of ownership.
- Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work a flexible schedule based on business needs.
- Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift and frequent bending, twisting, squatting, flexing, and reaching.
- Ability to frequently use hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
- Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.
- For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
Responsibilities
- Keep the salesfloor ready through re-merchandising and straightening throughout the day.
- Assist customers with transactions across in-store, online, and mobile platforms using point-of-sale systems; bag items and handle bulky or heavy merchandise.
- Support fitting-room operations by greeting and assisting customers and sorting and returning clothing to the floor.
- Sort and return clothing to the salesfloor to maintain a clean, clutter-free customer experience.
- Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
- Demonstrate expertise in technologies used in the store environment.
- Follow operational, merchandise, and asset-protection standards.
- Promote initiatives such as the Nordstrom Rewards program.
- Receive and unload freight, unpack merchandise, and deliver it to selling departments.
- Fulfill customer orders promptly and prepare orders for shipment according to quality, packing, and shipping standards.
- Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
- Maintain clean and organized selling floors and stockrooms.
- Provide general store support, including setting up special events, organizing the backroom, markdowns, and relocating store fixtures.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits
- Paid time away and PTO accruals
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
