Seasonal Retail Sales Floor Support - Northbrook Rack

Nordstrom • Northbrook, IL

3d • Onsite

About The Position

Nordstrom Rack is hiring seasonal team members to support a fast-paced store environment. Team members collaborate to create a welcoming, inclusive atmosphere, provide a quick and easy customer experience, and keep the store clean and clutter-free. Roles are available in Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Team members may occasionally work in different areas of the store to maintain sales floors and stockrooms and assist customers.

Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards.

Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders, using inventory-management systems, maintaining clean and organized floors and stockrooms, and providing general store support such as preparing special events, organizing backrooms, markdowns, and relocating fixtures.

The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and regular use of hands. Employees handle bulky or awkward items and lift items weighing up to 10 pounds regularly and up to 25 pounds occasionally. Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The stated pay range is $17.45–$18.15 per hour, with offers depending on location and job-related knowledge, skills, and experience. The role may be eligible for performance-based incentives or bonuses.

Requirements

• Clear and effective communication and strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Ability to remain in continuous movement for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
• Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.
• For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

• Keep the sales floor ready through re-merchandising and straightening merchandise throughout the day.
• Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging items.
• Support fitting room customers and sort and return clothing to the sales floor.
• Keep customer areas clean and clutter-free by sorting and returning clothing.
• Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
• Demonstrate expertise in technologies used in the store environment.
• Follow operational, merchandise, and asset-protection standards.
• Promote initiatives such as the Nordstrom Rewards program.
• Receive and unload freight, unpack merchandise, and deliver it to selling departments.
• Fulfill customer orders in a timely manner and prepare and ship orders according to quality, packing, and shipping standards.
• Use inventory-management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
• Help maintain clean and organized selling floors and stockrooms.
• Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.

Benefits

• Medical, vision, and dental insurance options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• Position may be eligible for performance-based incentives or bonuses; eligibility requirements may apply based on location, job level, classification, and length of employment.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed