Retail Sales & Customer Solutions Representative for Glo Fiber
About The Position
Glo Fiber is hiring Retail Sales & Customer Solutions Representatives for its soon-to-open York store. This customer-facing role helps customers understand their options and choose fiber internet services that fit their needs, both in the store and by phone. Representatives serve as trusted guides, problem solvers, and brand ambassadors in the community. The role offers a base salary, uncapped commission, and performance-based earnings, with stated target earning potential of $60,000–$80,000+ annually. Paid onboarding, product training, sales coaching, shadowing, and ongoing team support are provided.
Requirements
- Goal-driven and motivated by performance-based earnings.
- Strong communication skills and ability to build rapport.
- Resilient, self-motivated, and comfortable working independently.
- Customer-focused and professional.
- Excited to represent Glo Fiber in the community.
Responsibilities
- Welcome and assist customers through face-to-face interactions in the Glo Fiber store.
- Provide sales and service support through the inbound customer call queue and make outbound warm calls to potential customers.
- Ask questions to identify customer needs and recommend Glo Fiber solutions.
- Build customer relationships, follow up, and grow a customer base.
- Use sales techniques learned in paid training to meet and exceed goals.
- Process customer payments by credit card and cash.
- Represent Glo Fiber as a brand ambassador in the store and community.
Benefits
- Base salary plus uncapped commission and performance-based earnings.
- Paid training, coaching, and ongoing support.
- Medical, dental, vision, and life insurance.
- 401(k) with company contribution.
- Paid time off and holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
