Wireless Retail Sales Consultant - Town Center

Cellular World-AT&T Authorized Retailer•Lakeland, FL

About The Position

Cellular World, an AT&T Authorized Retailer, is hiring a Retail Sales Consultant to help customers find technology, wireless, and entertainment solutions. The consultant builds tailored product packages to meet or exceed monthly sales objectives, drawing from wireless service, wearables, tablets, connected-car products, accessories, device protection, DIRECTV, DIRECTV Stream, and Internet. The role combines customer service, product knowledge, and sales in pursuit of challenging goals. The position offers base pay, commissions, and monthly bonus opportunities. The posting states that current full-time Retail Sales Consultants earn an average of $34,140 in total first-year compensation when meeting or exceeding sales goals, while top sellers earn more than $50,000 per year. Training is provided, and the company primarily promotes from within.

Requirements

  • Valid driver's license and current auto insurance.
  • Must be able to pass a background check.
  • Outgoing personality, clear communication skills, positive attitude, and technical aptitude.
  • Ability to stand for long periods.
  • Commitment to exemplary customer service, honesty, and integrity.
  • Must be available most weekends, early evenings, and holidays.
  • Ability to achieve sales benchmark goals.

Nice To Haves

  • Retail sales background is helpful but not required; training is provided.
  • Bilingual communication skills are beneficial.

Responsibilities

  • Build tailored product and service solutions for customers and pursue or exceed monthly sales objectives.
  • Provide compassionate, thoughtful, and professional customer service by understanding customer needs.
  • Sell AT&T wireless, entertainment, and other products and services, including wearables, tablets, connected-car products, accessories, device protection, DIRECTV, DIRECTV Stream, and Internet.
  • Represent Cellular World and the AT&T brand professionally and courteously.
  • Assist leaders with store operations and duties.
  • Work cooperatively with fellow Retail Sales Consultants to achieve team sales and customer-service goals.
  • Work with company leaders to serve and succeed in the local community.
  • Attend all off-site promotional events, including events during and after business hours.

Benefits

  • Competitive base pay, commissions, and monthly bonus opportunity.
  • Industry training with initial training pay.
  • Tenure Increase program.
  • PTO accrual.
  • Overtime opportunities.
  • Medical, dental, and vision benefit options.
  • Long-term and short-term disability insurance options.
  • 401(k) plan with a company contribution.
  • Employee discount of up to 57% on up to five lines of AT&T premium wireless service.
  • Discounts on accessories and additional AT&T products and services.
  • New-hire budget for Team Color apparel.
  • Supportive team environment and growth opportunities.
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