Spanish Bilingual Wireless Retail Sales Consultant - Town Center

Cellular World-AT&T Authorized Retailer•Lakeland, FL

About The Position

Cellular World, an AT&T Authorized Retailer, is hiring a Spanish-bilingual Retail Sales Consultant to connect customers with wireless, entertainment, and internet solutions. The consultant builds tailored product bundles for customers and works toward monthly sales objectives. The product portfolio includes wireless devices, wearables, tablets, connected car, accessories, and device protection, as well as DIRECTV, DIRECTV Stream, and Internet services. The role focuses on delivering an extraordinary customer experience while pursuing sales goals. Compensation includes base pay, commissions, and an opportunity for monthly bonuses. The posting states that full-time consultants who meet or exceed sales goals earn an average of $34,140 in total compensation during their first year, while top sellers earn over $50,000 per year. The company provides initial training and describes opportunities for growth and internal promotion. Consultants also assist with store operations, represent the company and AT&T professionally, and attend promotional events, including events outside regular business hours. The position requires availability for most weekends, early evenings, and holidays.

Requirements

Spanish bilingual ability, as indicated by the job title.
Valid driver’s license and current auto insurance.
Ability to pass a background check.
Outgoing personality and clear communication skills.
Ability to stand for long periods.
Positive attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
Availability most weekends, early evenings, and holidays.
Ability to meet sales benchmarks.
Retail sales background is helpful but not required; training is provided.

Nice To Haves

Previous retail sales experience.

Responsibilities

Build tailored product and service solutions to meet customers’ needs and achieve or exceed monthly sales objectives.
Sell AT&T wireless products and services, including wearables, tablets, connected car, accessories, and device protection.
Offer entertainment and internet services, including DIRECTV, DIRECTV Stream, and Internet.
Provide compassionate, thoughtful, and professional customer service.
Assist leaders with store operations and duties.
Collaborate with other Retail Sales Consultants to achieve team sales and customer-service goals.
Represent Cellular World and the AT&T brand professionally and courteously.
Work with company leaders to serve and succeed in the local community.
Attend off-site promotional events during and after business hours.

Benefits

Competitive base pay, commissions, and monthly bonus opportunity.
Initial training pay and industry training.
Tenure Increase program.
PTO accrual.
Supportive team environment.
Overtime opportunities.
Growth opportunities and promotion from within.
Medical, dental, and vision benefit options.
Long-term and short-term disability insurance options.
401(k) plan with a company contribution.
Employee discount of up to 57% on as many as five lines of AT&T premium wireless service.
Discounts on accessories and additional AT&T products and services.
New-hire budget for Team Color apparel.