Retail Sales Consultant

AT&T•Fall River, MA
•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise, using a consultative approach to guide customers through AT&T product and service options. The role involves meeting sales targets and earning commission by selling AT&T devices and services. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and potential customers. This is a fast-paced retail environment where flexibility and openness to change help consultants keep up with evolving technology and customer needs. The schedule falls between 9 a.m. and 9 p.m. and includes weekends. Monthly schedules based on seniority are provided two weeks in advance. AT&T provides tools, training, and coaching for employees who need support meeting and exceeding their goals. The stated earnings range is $44,000 to $75,000, including hourly pay and uncapped commission opportunities. Individual starting pay may depend on geography, experience, expertise, and education or training; the range depends on meeting or exceeding sales goals. The position is located in Fall River, Massachusetts, and has 40 weekly hours.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful customer connections using personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Adapt to evolving technology and changing customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with eligibility and amounts varying for some bargaining employees.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short-term and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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