Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers choose from AT&T’s products, devices, and services. The role uses a consultative approach on the sales floor, works toward sales targets, and earns commission. It also supports the community through events, fills online orders, and makes outbound calls to existing and potential customers. This is a fast-paced role requiring flexibility as technology and customer needs evolve. AT&T provides tools, training, and coaching to help employees meet and exceed sales goals. The position is based in Homewood, Illinois, and offers 40 hours per week. The work schedule falls between 9 a.m. and 9 p.m., including weekends; monthly seniority-based schedules are provided two weeks in advance.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Guide customers through product and service options using a consultative sales approach.
- Create customer connections through personalized sales expertise.
- Meet sales targets and earn commission through sales.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Stay flexible and current with evolving technology and approaches to meeting customer needs.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
