Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers find products and services from AT&T’s portfolio. The role uses a consultative sales approach on the sales floor, supports sales goals and commissions, participates in community events, fulfills online orders, and makes outbound calls to existing and potential customers. The position is based at the AT&T retail location at 320 W 5th Ave in Anchorage, Alaska. The schedule is between 9 a.m. and 9 p.m., including weekends; monthly seniority-based schedules are provided two weeks in advance. This is a fast-paced environment where flexibility and openness to change help the consultant keep up with evolving technology and customer needs. AT&T provides tools, training, and coaching, including for candidates without sales experience.
Requirements
- Prior retail or customer-facing sales experience is a plus, but is not required.
- Flexibility and openness to change in a fast-paced environment.
- Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through their options.
- Build meaningful connections with customers using personalized sales expertise.
- Work toward sales targets and earn commission through sales of AT&T products and services.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Adapt to evolving technology and changes in how customer needs are met.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- At least six company-designated holidays and additional PTO, depending on bargaining group
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
