Retail Sales Consultant

AT&T•Monroe, LA
•Onsite

About The Position

The Retail Sales Consultant creates meaningful connections with customers using personalized sales expertise and AT&T products and services. The role uses a consultative sales approach to guide customers through their options, meet sales targets, and earn commission. Work also includes participating in community events, filling online orders, and making outbound calls to existing and potential customers. This is a fast-paced environment where flexibility and openness to change help the employee stay current with evolving technology and customer needs. AT&T provides tools, training, and coaching to help employees meet and exceed goals. The position is based at 2770 Louisville Ave in Monroe, Louisiana, and has a 40-hour workweek. The schedule falls between 9 a.m. and 9 p.m., including weekends; monthly seniority-based schedules are provided two weeks in advance. Earnings range from $43,300 to $75,000, including hourly pay and uncapped commission opportunities for top sellers. Individual starting salary depends on factors such as geography, experience, expertise, and education or training, and the range assumes sales goals are met or exceeded.

Requirements

  • Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.
  • Flexibility and openness to change in a fast-paced environment.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Create meaningful customer connections through personalized sales expertise.
  • Meet sales targets and earn commission.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay flexible and current with evolving technology and ways of meeting customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with some exceptions for bargained employees; PTO eligibility and amounts vary by service and bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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