Retail Sales Consultant

AT&T•Bismarck, ND
•Onsite

About The Position

The Retail Sales Consultant builds meaningful customer connections through personalized sales expertise and consultative guidance. The role helps customers choose from AT&T’s devices, products, and services, while working toward sales targets and earning commission. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and potential customers. The position is based at the AT&T retail location at 541 S 7th St, Bismarck, North Dakota, and is scheduled for 40 hours per week. Work schedules fall between 9 a.m. and 9 p.m., include weekends, and are provided two weeks in advance on a monthly, seniority-based basis. This is a fast-paced role requiring flexibility as technology and customer needs evolve. Training and coaching are provided to help employees meet and exceed goals.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through available options.
  • Build meaningful customer connections through personalized sales expertise.
  • Work toward sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Adapt to changing technology, work practices, and customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, subject to exceptions for some bargaining employees.
  • At least six company-designated holidays and additional PTO based on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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