Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers select products and services from AT&T’s full suite. The role works on the sales floor using a consultative approach, with responsibility for meeting sales targets and earning commission. It also involves participating in community events, filling online orders, and making outbound calls to existing and potential customers. The position is based at an AT&T retail location in Phoenix, Arizona, and is scheduled for 40 hours per week. Work hours fall between 9 a.m. and 9 p.m., including weekends; monthly schedules based on seniority are provided two weeks in advance. This is a fast-paced role that requires flexibility as technology and customer needs evolve. AT&T provides tools, training, and coaching for employees who are new to sales.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Guide customers through product and service options using a consultative sales approach.
- Build meaningful connections with customers through personalized sales expertise.
- Meet sales targets and earn commission by selling AT&T products and services.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Stay current with evolving technology and adapt to changing ways of serving customer needs.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
