Wireless Retail Sales Consultant - Old Hickory Blvd

Cellular World-AT&T Authorized Retailer•Nashville, TN

About The Position

As a Retail Sales Consultant at an AT&T authorized retailer, you will help customers find technology and entertainment solutions while meeting or exceeding monthly sales objectives. The product portfolio includes wireless service, wearables, tablets, connected car products, accessories, and device protection. You will also offer DIRECTV, DIRECTV Stream, and Internet options to complete customers’ experiences. The role focuses on delivering excellent customer service, building tailored solutions, and pursuing sales goals. Compensation includes base pay, commissions, and a monthly bonus opportunity. The posting reports that full-time consultants earn an average of $34,140 in first-year total compensation when meeting or exceeding sales goals, while top sellers earn over $50,000 per year. The position includes training, opportunities for growth and promotion, and a range of listed benefits and employee discounts. Consultants cooperate with coworkers, assist leaders with store operations, represent the company and AT&T professionally, and participate in off-site promotional events. The company says it values diversity and is an equal opportunity employer.

Requirements

  • Valid driver’s license and current auto insurance.
  • Must pass a background check.
  • Outgoing personality, clear communication skills, positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • Ability to stand for long periods.
  • Availability most weekends, early evenings, and holidays.
  • Ability to achieve sales benchmark goals.

Nice To Haves

  • Retail sales background is helpful but not required; training is provided.
  • Bilingual communication skills are beneficial.

Responsibilities

  • Build tailored product and service solutions to meet customers’ needs and achieve or exceed monthly sales objectives.
  • Sell wireless service, wearables, tablets, connected car products, accessories, device protection, DIRECTV, DIRECTV Stream, and Internet.
  • Provide extraordinary customer service by understanding customers’ needs and offering thoughtful solutions.
  • Represent the company and AT&T with professionalism and courtesy.
  • Assist company leaders with store operations and duties.
  • Work with fellow Retail Sales Consultants to support team sales and customer service.
  • Work with company leaders to serve and succeed in the local community.
  • Attend all off-site promotional events, including events during and after business hours.

Benefits

  • Competitive base pay, commissions, and monthly bonus opportunity.
  • Industry training with initial training pay.
  • Tenure Increase program.
  • PTO accrual.
  • Supportive team environment.
  • Overtime opportunities.
  • Growth opportunities.
  • Medical, dental, and vision benefit options.
  • Long-term and short-term disability insurance benefit options.
  • 401(k) plan with a company contribution.
  • Employee discount of up to 57% on up to five lines of AT&T premium wireless service.
  • Discounts on accessories and additional AT&T products and services.
  • New-hire budget for team-color apparel.
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