Retail Sales Consultant - Bi-Lingual

Optimum • Spring Valley, NV

9d

About The Position

Optimum is seeking an enthusiastic, self-driven Retail Sales Consultant to serve as an in-store brand ambassador and help customers find connectivity solutions that meet their needs. The role is part of the company’s retail sales channel and combines product sales, customer service, and support with the goal of exceeding sales targets and creating lasting customer relationships. The consultant explains products and services, assists with account and technical issues, and contributes to a collaborative store team. The company describes opportunities for personal and professional growth and compensation based on job-related factors, including skills and experience.

Requirements

• High school diploma or equivalent.
• At least one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Ability to work independently and self-motivate.
• Proficient computer and technical skills.
• Ability to stand for prolonged periods and potentially lift up to 50 pounds.
• Ability to work full time and weekends as necessary.

Nice To Haves

• Bilingual ability is preferred.
• For some locations, ability to travel to other stores within 35 miles may be required; this will be discussed during the interview.

Responsibilities

• Welcome customers, listen to their needs, and provide personalized guidance on products and services.
• Maintain knowledge of Optimum products and services and developments in the telecommunications and mobile industry.
• Educate customers about available options and recommend solutions suited to their needs.
• Assist with billing and service questions and clarify customers’ accounts.
• Process payments and exchanges and address equipment issues accurately and efficiently.
• Troubleshoot technical problems and provide solutions that support customer satisfaction.
• Represent the Optimum brand with professionalism, integrity, and enthusiasm.
• Collaborate with colleagues, share knowledge, help with complex inquiries, and provide backup support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED