Retail Sales Consultant - Bi-Lingual

Optimum • Peekskill, NY

9d • Onsite

About The Position

Optimum is hiring a Retail Sales Consultant to represent its retail sales channel and sell connectivity solutions. The consultant serves as an in-store brand ambassador, builds relationships with customers, helps them choose products and services, and works to meet sales targets while providing an exceptional customer experience. Optimum describes a supportive culture that encourages personal and professional growth and offers a compensation plan tied to sales performance.

The role also involves answering billing and service questions, processing payments and exchanges, handling equipment issues, and troubleshooting technical problems. Consultants collaborate with colleagues to support customers and maintain a positive store experience. The position requires full-time availability, including weekends as necessary, and may require travel to other stores within 35 miles at some locations. The listed annual starting pay range is $33,696.00–$55,357.00, based on job-related factors including skills and experience.

Requirements

• High school diploma or equivalent.
• At least one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivation and ability to work independently.
• Proficient computer and technical skills.
• Ability to work full time and weekends as necessary.
• Ability to stand for prolonged periods.
• Potential ability to lift up to 50 pounds.

Nice To Haves

• Bilingual ability is preferred.
• For some locations, ability to travel to other stores within 35 miles may be required.

Responsibilities

• Welcome customers, listen to their needs, and provide personalized guidance on products and services.
• Maintain knowledge of company products and services and developments in the telecommunications and mobile industries.
• Educate customers about available options and recommend solutions that fit their needs.
• Answer billing and service-related questions and help customers understand their accounts.
• Process payments and exchanges and address equipment issues accurately and efficiently.
• Troubleshoot technical problems and provide solutions.
• Represent the Optimum brand with professionalism, integrity, and enthusiasm.
• Collaborate with colleagues, share knowledge, assist with complex inquiries, and provide backup support.
• Work to exceed sales targets and deliver a strong customer and partner experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED