Retail Sales Consultant - Bi-Lingual
About The Position
Optimum is hiring a Retail Sales Consultant to represent its connectivity solutions in a retail store. The consultant serves as a customer-facing brand ambassador, builds relationships, identifies customer needs, recommends products and services, and works to exceed sales targets while delivering an exceptional customer experience. The role includes learning and explaining Optimum’s products and services, assisting with billing and service questions, processing payments and exchanges, and addressing equipment and technical issues. Consultants also collaborate with colleagues to support customers and contribute to a positive team environment. The company describes a culture that supports employees’ personal and professional growth and offers a compensation plan. The stated annual starting pay range is $33,696 to $55,357, with pay based on job-related factors including skills and experience.
Requirements
- High school diploma or equivalent.
- At least one year of retail selling experience.
- Effective communication, negotiation, and problem-solving skills.
- Ability to work independently and self-motivation.
- Proficient computer and technical skills.
- Ability to work full time and weekends as necessary.
- Ability to stand for prolonged periods and potentially lift up to 50 pounds.
Nice To Haves
- Bilingual ability is preferred.
- For some locations, ability to travel to other stores within 35 miles may be required; this will be discussed during the interview.
Responsibilities
- Welcome customers, listen to their needs, and provide personalized product and service guidance.
- Maintain knowledge of Optimum products and services and telecommunications/mobile industry developments; educate customers and recommend suitable solutions.
- Assist customers with billing and service questions, process payments and exchanges, and resolve equipment issues and technical problems.
- Represent the Optimum brand professionally and enthusiastically in customer interactions.
- Collaborate with colleagues, share knowledge, assist with complex inquiries, and provide backup support.
- Work toward and exceed sales targets while delivering a strong customer and partner experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
