Retail Sales Consultant - HIGHLAND HEIGHTS, KY (NKU)
About The Position
The Retail Sales Consultant helps customers select AT&T products and services through personalized, consultative sales. The role uses AT&T’s product offerings to build customer connections, meet sales targets, and earn commission. Consultants also participate in community events, fill online orders, and make outbound calls to existing and prospective customers. The position is based at the Highland Heights, Kentucky retail location and has a regular schedule of 40 hours per week. Shifts fall between 9 a.m. and 9 p.m., include weekends, and are provided through monthly seniority-based schedules available two weeks in advance. The environment is fast-paced and requires flexibility as technology and customer needs evolve. Training and coaching are provided for employees who need support meeting sales goals.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Guide customers through product and service options using a consultative sales approach.
- Build meaningful customer connections through personalized sales expertise.
- Meet sales targets and earn commission through sales of AT&T products and services.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Adapt to evolving technology and changing customer needs.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, with eligibility details varying by employee group and length of service.
- Sick leave.
- Paid parental leave.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
- Employee Assistance Programs (EAP).
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
