Medical Assistant- Highland Heights Primary Care

SEP Summit Medical Group • Highland Heights, KY

1d

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and ensures compliance with OSHA, CLIA, and HIPAA regulations. The position is regular, scheduled for 40 hours, and is non-exempt. Clinical requirements vary by practice and may include obtaining vital signs, assisting with exams and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and answering and triaging patient calls.

Requirements

• High school diploma or GED.
• Knowledge of Excel, Word, Outlook, and PowerPoint.
• Must meet one of the following experience or training pathways: one year of experience as an MA, CNA, PCA, STNA, or SEH Clinical Care Tech; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities, such as Athletic Trainer.

Nice To Haves

• An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

• Escort patients to exam rooms, interview them, measure vital signs, and document information in their charts.
• Document appropriate patient history in the patient chart.
• Provide clear directions to patients, address exam-related concerns, and document appropriately in the patient chart.
• Prepare patients for examinations and assist providers during examinations.
• Perform nursing procedures under provider supervision.
• Provide instructions to patients under the direction of providers.
• Collect and prepare laboratory specimens and perform basic laboratory tests.
• Prepare and administer medications as directed by providers.
• Ensure patient chart information is complete and accurate.
• Complete forms essential to the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
• Maintain adequate supplies in exam rooms and at the workstation.
• Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments.
• Report malfunctioning equipment to the appropriate supervisor.
• Comply with OSHA, CLIA, and HIPAA requirements.
• Maintain logs and complete required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
• Assist with patient requests.
• Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
• Triage and process messages from patients and front office staff to providers.
• Complete referral processes, outpatient test scheduling, and precertification.
• File and distribute patient information accurately and promptly.
• Work with the Central Billing Office as needed to resolve patient issues.
• Follow the Scribe policy guidelines when working as a scribe.
• Perform other duties as assigned by the Clinical Coordinator or Practice Manager.

Benefits

• No nights, holidays, or weekends.
• Paid time off.
• Medical, dental, and vision coverage.
• 403(b) with match.
• Opportunity for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED