About The Position

The Medical Assistant assists providers in administering patient care in assigned clinical areas, including examinations, procedures, diagnostic studies, treatments, and dressing changes. The role also performs general administrative duties in accordance with applicable standards and company policies. Patient care is provided under physician direction and within the scope of a medical assistant. Under the overall supervision of the Practice Manager and direct clinical supervision of the physician, the Medical Assistant supports care in a Patient Centered Medical Home setting. The position primarily follows a predetermined schedule, with occasional evening or weekend work depending on patient care needs, and may require floating to other clinic practices.

Requirements

  • High school diploma or GED.
  • Graduation from a Medical Assistant program, or eligibility for certification by AMT, AAMA, NHA, or NAHP within 12 months of hire.
  • RMA, CMA, CCMA, or NRCMA certification required within 12 months of hire.
  • Current American Heart Association BLS/CPR certification within 30 days of hire.
  • Maintain required credentials.
  • Six months of medical assistant experience, or completion of a medical assistant externship.
  • Ability to maintain good communications and positive working relationships with employees, physicians, patients, families, and the public.
  • Working knowledge of ICD-9/10 and CPT coding and insurance procedures.
  • Ability to work occasional evenings or weekends depending on patient care needs and to float to other clinic practices as needed.

Responsibilities

  • Deliver appropriate patient care and cross-train to competently support patients in a Patient Centered Medical Home setting.
  • Review patient charts before scheduled appointments to confirm requested laboratory work and diagnostic procedures are complete and reports are available to the provider.
  • Obtain and record vital signs, reason for visit, and other patient information in the Electronic Medical Record according to guidelines.
  • Cross-train in patient access tasks, including taking messages and assisting providers with return calls to patients and pharmacies.
  • Direct patients to examination rooms, prepare them for examinations, and notify providers when patients are ready.
  • Assist providers with examinations and procedures, including surgical procedures, GYN exams, diagnostic studies, and treatments.
  • Operate and monitor equipment and hand instruments to providers.
  • Conduct hearing, vision, breathing, and EKG tests and record results in patient charts.
  • Administer medications as directed using the seven rights; perform venipuncture; collect urine specimens; and complete laboratory procedures according to policy.
  • Handle specimens using Universal Precautions.
  • Recognize emergency situations, seek assistance, intervene appropriately, monitor patients during and after procedures, and notify the appropriate person of medical emergencies.
  • Promote safe care for patients, staff, and visitors while adhering to organizational policies, procedures, and standards for time management, supplies, productivity, and service quality.
  • Meet mandatory and continuing education and skills competency requirements; support department goals; and serve as a preceptor, mentor, and resource to less experienced staff.
  • Model service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
  • Perform other duties as assigned.
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