Medical Assistant, Primary Care - MHMG Friendswood

Memorial Hermann Health System•Friendswood, TX

About The Position

The Medical Assistant supports providers in delivering patient care in assigned clinical areas. Under the direction of a physician and within the medical assistant’s scope of practice, the role assists with examinations, procedures, diagnostic studies, treatments, and dressing changes, while also performing administrative duties in accordance with applicable standards and company policies. The position provides care in a Patient Centered Medical Home (PCMH) setting and uses the Electronic Medical Record (EMR) appropriately. Work is primarily on a predetermined schedule, with occasional evenings or weekends based on patient care needs, and may require floating to other clinic practices.

Requirements

  • High school diploma or GED.
  • Graduation from a Medical Assistant program, or eligibility for certification by AMT, AAMA, NHA, or NAHP within 12 months of hire.
  • RMA, CMA, CCMA, or NRCMA certification required within 12 months of hire.
  • Current American Heart Association BLS/CPR certification within 30 days of hire.
  • Six months of medical assistant experience, or completion of a medical assistant externship.
  • Ability to maintain good communications and positive working relationships with employees, physicians, patients, families, and the public.
  • Working knowledge of ICD-9/10 and CPT coding and insurance procedures.
  • Ability to work occasional evenings or weekends based on patient care needs and float to other clinic practices as needed.
  • Must maintain required credentials.

Responsibilities

  • Deliver appropriate patient care at a proficient level and cross-train to care for patients in a PCMH setting.
  • Review patient charts before scheduled appointments to confirm requested lab work and diagnostic procedures are complete and reports are available to the provider.
  • Obtain and record vital signs, reason for visit, and other patient information in the EMR according to guidelines.
  • Cross-train to perform patient access tasks, including taking messages and assisting providers with return calls to patients and pharmacies.
  • Direct patients to examination rooms, prepare them for examinations, and notify providers when patients are ready.
  • Assist providers with examinations and procedures, including surgical procedures, GYN exams, diagnostic studies, and treatments.
  • Operate and monitor equipment and hand instruments to providers.
  • Conduct hearing, vision, breathing, and EKG tests and record results in patient charts.
  • Administer medications according to the seven rights; perform venipuncture, collect urine specimens, and complete lab testing procedures according to policy.
  • Handle specimens using Universal Precautions.
  • Recognize emergency situations, seek assistance, intervene appropriately, monitor patients during and after procedures, and notify the appropriate person of medical emergencies.
  • Ensure safe care for patients, staff, and visitors and follow organizational policies, procedures, and standards for time management, supplies, productivity, and quality of service.
  • Meet mandatory and continuing education and competency requirements, support department goals, and serve as a preceptor, mentor, and resource to less experienced staff.
  • Model Memorial Hermann service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
  • Perform other duties as assigned.
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