Medical Assistant (Primary Care)

Allina Health System•Eagan, MN
•Onsite

About The Position

The Medical Assistant provides support to providers and nursing staff in delivering timely, quality patient health care services. The role includes rooming patients, managing patient flow, collecting and documenting patient information, assisting with examinations and procedures, administering injections, communicating with patients, and supporting coordination of tests and results. The position is based at Allina Health Group Eagan and is scheduled for an 8-hour day shift, 36 hours per week, with no weekend rotation.

Requirements

  • Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
  • Completion of a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
  • Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
  • Must have current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

  • High school diploma or GED.
  • Previous Medical Assistant experience.
  • Knowledge of medical terminology.
  • Medical Assistant certification, such as CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

  • Room patients, manage patient flow, and obtain adequate patient medical information and data.
  • Collect and confirm patient information through interviews, questionnaires, and vital signs, and accurately document it in the electronic medical record.
  • Help patients prepare for physician examinations, including providing psycho-emotional support.
  • Collect, label, and process specimens, and facilitate the retrieval of laboratory and imaging results.
  • Work with the electronic medical record inbox and respond to messages as delegated by a registered nurse or provider.
  • Help cover the front desk and provide backup for patient registration and scheduling as needed.
  • Perform patient care tasks delegated by a provider or registered nurse, including injections and assistance with procedures.
  • Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health topics.
  • Coordinate test and procedure results with a provider or registered nurse.
  • Prepare refill information for provider review and prescribing as needed.
  • Assist with patient transportation as needed.
  • Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions.
  • Use equipment according to policies, procedures, manufacturer directions, and standards.
  • Follow policies, procedures, standard work, and proper techniques when providing patient care.
  • Clean and stock exam, medication, and supply rooms and maintain inventory.
  • Report acute problems and changes in patients' conditions.
  • Apply high-reliability safety principles to all interactions.
  • Perform other duties as assigned.

Benefits

  • Medical and dental benefits.
  • PTO and time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools.
  • $2,000 starting bonus available for eligible external talent.
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