Medical Assistant (Primary Care)

Allina Health•Maple Grove, MN
•$22 - $30•Onsite

About The Position

Allina Health is hiring a Medical Assistant to support Primary Care (Family Practice and Pediatrics) at its Elk River location. The role supports providers and nursing staff in delivering timely, quality patient care, including patient rooming and flow, medication administration, and patient communication. The position is scheduled for four days per week, with nine working hours per day plus a 30-minute lunch, typically 7:30 a.m. to 5:00 p.m. The expected day off is likely Wednesday but is not fixed. There is no weekend rotation. The position may require travel to other sites within 25 miles of Elk River when staffing shortages occur; float pay and mileage are provided for those occasions. The Medical Assistant collects and documents patient information, assists with examinations and procedures, processes specimens, coordinates test results, responds to delegated electronic medical record messages, and performs other patient-care tasks delegated by a provider or RN. The role may also provide front-desk coverage, assist with patient registration or transportation, and maintain exam, medication, and supply rooms. The employee is expected to follow safety practices, policies, procedures, and equipment instructions, and to report patient condition changes, environmental risks, or equipment malfunctions. A $2,000 starting bonus is available to eligible external candidates. The stated base pay range is $22.04 to $30.01 per hour; starting pay depends on factors including experience, education, and applicable union agreement. Shift, weekend, or other differentials may be available. Benefits are determined by FTE and union representation and may include medical and dental coverage, paid time away, retirement plans, life and disability insurance, voluntary benefits, tuition reimbursement or continuing medical education as applicable, student loan support resources, and well-being programs.

Requirements

  • Must be at least 18 years of age and have the education and/or experience needed to meet the required principal competencies.
  • Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
  • Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
  • Must have current BLS certification from the American Heart Association or the American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

  • High school diploma or GED.
  • Previous Medical Assistant experience.
  • Medical terminology knowledge.
  • Medical Assistant certification is preferred. Accepted certifications include CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), and CMAA (NHA).

Responsibilities

  • Room patients, manage patient flow, and obtain appropriate patient medical information and data.
  • Collect and confirm patient information through interviews, questionnaires, and vital signs, and document it accurately in the electronic medical record according to documentation standards.
  • Help patients prepare for physician examinations, including providing psycho-emotional support as needed.
  • Collect, label, and process specimens.
  • Facilitate obtaining laboratory and imaging results.
  • Respond to electronic medical record inbox messages as delegated by an RN or provider.
  • Provide front-desk coverage and backup for patient registration and scheduling as needed.
  • Perform patient-care tasks delegated by a provider or RN, including injections and assistance with procedures.
  • Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health information.
  • Coordinate test and procedure results with a provider or RN.
  • Prepare refill information for provider review and prescribing as needed.
  • Assist with patient transportation as needed.
  • Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to a supervisor and through safety huddles.
  • Use equipment according to policies, procedures, and manufacturer directions or standards.
  • Follow policies, procedures, standard work, and proper techniques when providing patient care.
  • Clean, stock, and maintain inventory for exam, medication, and supply rooms.
  • Report acute problems and changes in patients' conditions.
  • Apply high-reliability safety principles in all interactions.
  • Perform other duties as assigned.

Benefits

  • $2,000 starting bonus for eligible external candidates.
  • Medical and dental coverage.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being resources, including well-being dollars, navigators, programs, activities, personal coaching, and tools.
  • Float pay and mileage when travel to other sites is required due to staffing shortages.
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