About The Position

The Associate I, Retail Sales Cashier, provides welcoming, timely, and professional customer service, answers customer questions, and completes accurate transactions using a computer-based point-of-sale system. The role verifies till counts, maintains a balanced cash drawer, checks product and pricing accuracy, and supports Goodwill’s mission by inviting customers to round up their purchases and explaining the initiative. The associate helps keep the sales floor, point-of-sale area, and restrooms clean, safe, organized, and well stocked. Duties include opening and closing procedures, organizing shelves and racks, returning unwanted items to their proper places, and making intercom calls to coordinate sales-floor cleaning. Associates follow retail and safety procedures and may cross-train or provide backup in other areas. The position requires a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Requirements

  • Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Accuracy with numbers and general calculations, including understanding the value of coins and United States currency.
  • Ability to perform basic addition, subtraction, and multiplication.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to operate a computer-based cash register and credit card machine.
  • Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Ability to see color for accurate transactions.
  • Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash handling experience.
  • Strong cash handling skills.

Responsibilities

  • Greet customers warmly and respond to inquiries in a timely and professional manner.
  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Encourage customers to round up their transactions and explain the mission supported by the initiative.
  • Assist customers with questions, concerns, and purchases while providing excellent customer service.
  • Complete opening and closing procedures.
  • Maintain a clean, organized, and well-stocked sales floor by organizing shelves and racks, picking up items, and putting away products and returned or unwanted items.
  • Keep the point-of-sale area, sales floor, and restrooms safe, clean, organized, and well stocked.
  • Make customer delight/power hour intercom calls to coordinate sales-floor organization and cleaning.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit that provides access to earned pay on the employee’s chosen schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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