About The Position

The Associate I, Retail Sales Cashier provides exceptional customer service by welcoming customers and responding promptly and professionally to inquiries. The role supports a well-stocked, organized sales floor and operates a computer-based point-of-sale system to ensure accurate product and pricing transactions. The position also supports the roundup initiative, follows retail and safety procedures, and may assist or cross-train in other departments as needed. Duties may extend beyond those listed.

Requirements

  • Accurately handle numbers and basic calculations and understand the value of coins and United States currency.
  • Use basic math, including addition, subtraction, and multiplication.
  • Communicate effectively with customers, managers, supervisors, staff, and peers.
  • Operate a computer-based cash register and credit card machine.
  • Withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Have color vision for accurate transactions.
  • Work a varied schedule that includes evenings, weekends, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash-handling experience.

Responsibilities

  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Promote the roundup initiative by engaging customers and explaining the mission it supports.
  • Provide excellent customer service in accordance with company values.
  • Assist customers with questions, concerns, and purchases.
  • Complete opening and closing procedures.
  • Keep the sales floor clean and organized by cleaning and arranging shelves and racks, picking items up from the floor, and putting away merchandise and returns.
  • Maintain a safe, clean, organized, and well-stocked POS area, sales floor, and restrooms.
  • Make customer delight/power hour announcements over the intercom to organize and clean the sales floor.
  • Follow all retail center policies and procedures.
  • Follow safety processes and procedures to help maintain a safe working environment for employees and customers.
  • Cross-train in other departments or areas and provide backup as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit that gives employees access to their pay on their own schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participants must be at least 18 years old.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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