About The Position

The Associate I, Retail Sales Cashier provides welcoming, timely, and professional customer service; assists customers with questions and purchases; and helps maintain an organized, clean, and well-stocked sales floor. The role operates a computer-based point-of-sale system and credit card machine to process accurate transactions and maintain a balanced cash drawer. It also supports the company’s roundup initiative by engaging customers and explaining the mission it supports. The position completes opening and closing procedures, follows retail and safety policies, and helps keep the POS area, sales floor, and restrooms safe, clean, organized, and stocked. The Associate may cross-train or provide backup in other areas, and duties may include additional responsibilities as required. Availability to work evenings and weekends is required; the schedule may also include holidays and occasional overtime.

Requirements

  • High school diploma or equivalent is preferred.
  • One year of retail sales or cash handling experience is preferred.
  • Accuracy with numbers and general calculations, including understanding the value of U.S. coins and currency and using basic addition, subtraction, and multiplication.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to operate a computer-based cash register and credit card machine.
  • Ability to work a varied schedule that includes evenings, weekends, and holidays, with occasional overtime as necessary.
  • Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Ability to see color for accurate transactions.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash handling experience.

Responsibilities

  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Engage customers in the roundup initiative and share knowledge of the mission it supports.
  • Provide excellent customer service consistent with company values, including assisting customers with questions, concerns, and purchases.
  • Complete opening and closing procedures.
  • Keep the sales floor clean and organized by cleaning and organizing shelves and racks, picking up items, putting away products, and returning unwanted or returned items to their proper places.
  • Maintain a safe, clean, organized, and well-stocked POS area, sales floor, and restrooms.
  • Make customer delight/power hour announcements over the intercom to organize and clean the sales floor.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit that allows employees to access their pay on their own schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty leave, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years of age.
  • Employer is eligible for the Public Service Loan Forgiveness Program (PSLF).
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