Retail Sales Cashier Associate - Castle Rock Store

Goodwill of Colorado • Castle Rock, CO

13h • Onsite

About The Position

The Associate I, Retail Sales Cashier, provides exceptional customer service by greeting customers in a welcoming manner and responding to inquiries promptly and professionally. The associate completes accurate point-of-sale transactions, maintains a balanced cash drawer, and helps ensure product quality and pricing accuracy. The role also supports Goodwill’s mission by inviting customers to round up their purchases and explaining the initiative it supports.

The associate helps keep the sales floor, point-of-sale area, and restrooms clean, organized, safe, and well stocked. Duties include opening and closing procedures, organizing and putting away merchandise and returns, and making customer delight or power-hour calls over the intercom. Associates follow retail and safety policies, cross-train in other departments, and provide backup as needed. Duties may extend beyond those listed.

This is a full-time position with a stated pay rate of $16.51 per hour. The schedule varies and may include weekends, evenings, holidays, and occasional overtime. The role requires prolonged standing, bending, and lifting, and the ability to see color for accurate transactions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Accurately handle numbers and perform basic addition, subtraction, and multiplication; understand the value of U.S. coins and currency.
• Effectively communicate with customers, managers, supervisors, staff, and peers.
• Operate a computer-based cash register and credit card machine.
• Withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Have the ability to see color for accurate transactions.
• Work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail sales or cash handling experience preferred.
• Strong cash handling skills highly preferred.

Responsibilities

• Greet customers and respond to their questions and concerns in a timely, professional, and welcoming manner.
• Verify till counts, process accurate cashier transactions using a computer-based POS system, and maintain a balanced cash drawer.
• Promote the roundup initiative by engaging customers and explaining the mission it supports.
• Provide excellent customer service in keeping with company values and assist customers with purchases.
• Complete opening and closing procedures.
• Maintain a clean, organized, and well-stocked sales floor by cleaning and organizing shelves and racks, picking up items, putting away merchandise, and handling returned or unwanted items.
• Keep the POS area, sales floor, and restrooms safe, clean, organized, and well stocked.
• Make customer delight or power-hour calls over the intercom to organize and clean the sales floor.
• Follow retail center policies, procedures, and safety processes.
• Cross-train in other departments or areas and provide backup as required.

Benefits

• DailyPay access to earned pay on the employee’s preferred schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Eligible full-time Retail and Sales/Operations employees may receive paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan through pre-tax or post-tax (Roth) contributions; employees must be 18 years old to participate.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED