Retail Sales Cashier Associate - Castle Rock Store

Goodwill of Colorado • Castle Rock, CO

14h

About The Position

The Associate I, Retail Sales Cashier provides exceptional customer service by greeting customers warmly, responding to inquiries professionally, and completing fast, accurate transactions using a computer-based point-of-sale system. The role helps maintain a well-stocked, organized sales floor that meets company standards and supports accurate product and pricing checks at purchase. Associates also support Goodwill’s mission by inviting customers to round up their transactions and explaining the initiative it supports.

The position includes cashiering, customer assistance, opening and closing procedures, maintaining clean and organized sales and checkout areas, and following retail and safety policies. Associates may be cross-trained in other departments and provide backup as needed. The role requires a varied schedule that may include weekends, evenings, holidays, and occasional overtime. It also involves prolonged standing and other physical activities described in the posting.

Requirements

• Accurately handle numbers and general calculations, and understand the value of different coins and U.S. currency.
• Use basic math, including addition, subtraction, and multiplication.
• Effectively communicate with customers, managers, supervisors, staff, and peers.
• Operate a computer-based cash register and credit card machine.
• Withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Have the ability to see color for accurate transactions.
• Work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail sales or cash handling experience preferred.
• Strong cash handling skills highly preferred.

Responsibilities

• Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Encourage customer participation in the roundup initiative and share information about the mission it supports.
• Provide excellent customer service in accordance with company values.
• Assist customers with questions, concerns, and purchases.
• Complete opening and closing procedures.
• Maintain a clean and organized sales floor by cleaning and organizing shelves and racks, picking items up from the floor, putting away products, and returning unwanted or returned items to their proper places.
• Maintain safe, clean, organized, and well-stocked point-of-sale areas, sales floors, and restrooms.
• Make customer delight/power hour announcements over the intercom to organize and clean the sales floor.
• Follow retail center policies and procedures.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, a voluntary benefit allowing employees to access their pay on their own schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision coverage; life and accidental death and dismemberment coverage; flexible spending accounts; long-term disability; and voluntary supplemental benefits.
• Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contribution options; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED