Production Associate - Castle Rock Store
About The Position
The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items will be placed for sale. Work includes pricing and testing items as needed. The associate also keeps the sales floor stocked, organized, presentable, and clean, and may interact with customers by answering product questions and providing excellent customer service. The associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes according to business needs, and may occasionally work in donations. The role may also include processing e-commerce products. Associates must meet productivity expectations, follow retail and safety procedures, keep work areas organized, and cross-train or provide backup in other areas as required. Duties may include additional responsibilities as needed. This is a full-time position with a pay rate of $16.51 per hour. The schedule may vary and can include weekends, evenings, holidays, and occasional overtime.
Requirements
- High school diploma or equivalent preferred.
- One year of retail experience preferred.
- Attention to detail and ability to make decisions.
- Ability to use basic technologies to follow company standards.
- Ability to use judgment to assess product quality and value, set prices, and research value as needed.
- Ability to see color and assess product quality and value.
- Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
- Ability to use a dolly and pallet jack as required.
- Availability to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime.
- Ability to meet the physical demands described, including lifting and carrying items, pushing and pulling, reaching, bending, kneeling or crawling, squatting, occasional climbing, frequent walking, and continuous standing.
Nice To Haves
- High school diploma or equivalent.
- One year of retail experience.
Responsibilities
- Meet or exceed productivity standards and key performance indicators for assigned duties.
- Sort donated items by type, season, color, and product quality.
- Hang, size, price, tag, and prepare items for sale on the sales floor.
- Inspect and quick-test items that plug in or run on batteries, as needed.
- Price products according to Goodwill standards of quality and value, researching items or using company tools and standards as needed.
- Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
- Provide customer service to staff and customers and answer product questions as needed.
- Rotate or remove old or unsold products from the sales floor in a timely manner.
- Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
- Follow retail center policies, procedures, and safety processes.
- Keep work areas clear and organized and follow continuous improvement standards.
- Cross-train in other departments or areas and provide backup as required.
- Work in donations occasionally and perform other duties as required.
Benefits
- Daily Pay access through a voluntary benefit program.
- Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision insurance.
- Eligible full-time Retail and Sales/Operations employees may receive short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
- Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
- Retirement plan with pre-tax or post-tax (Roth) contributions for employees age 18 and older.
- Employer is eligible for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
