Retail Generalist Associate - Castle Rock Store

Goodwill of Colorado • Castle Rock, CO

7h • Onsite

About The Position

Goodwill of Colorado is hiring a full-time Retail Generalist Associate for its Castle Rock store. The Associate II, Retail Generalist, has knowledge of retail products, merchandising, pricing, and quality inspection and serves as backup across store departments. The role combines work in a production environment with active sales-floor duties, including donation receiving, material handling, processing hardline and softline goods, and operating cash registers. The associate interacts with customers and is expected to provide excellent service while supporting Goodwill’s mission.

The position requires open availability and a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary. The posted pay is $18.01 per hour. The position is eligible for DailyPay. Full-time employees in the Retail and Sales/Operations Division are eligible for specified insurance, leave, and retirement-plan benefits.

Requirements

• A high school diploma or equivalent is preferred.
• One year of experience in retail, product placement, or merchandising is desired.
• One year of cash-handling experience is preferred.
• High attention to detail and ability to make decisions.
• Ability to adapt to frequently changing work schedules and tasks.
• Ability to obtain certification in employee positions by completing on-the-job documentation.
• Ability to obtain Powered Equipment Operator certification and safely operate equipment; ability to operate a hydraulic baler and obtain walkie stacker and/or forklift certification.
• Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
• Ability to work a varied schedule including weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

• One year of experience in retail, product placement, or merchandising.
• One year of cash-handling experience.
• A high school diploma or equivalent.

Responsibilities

• Cross-train in other departments and act as backup as required.
• Coordinate with department supervisors to identify staffing needs and areas requiring support to meet store goals.
• Accept customer donations and load or unload products, handling items with care.
• Sort and inspect donated items, assess their quality and value, price them, and research value when necessary.
• Use certified equipment and tools to move and store donated products.
• Keep the sales floor stocked according to store policies and procedures.
• Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Assist customers with product questions and provide excellent customer service.
• Keep production and sales-floor areas organized, stocked, and clean.
• Accurately process E-Commerce products and move them through the E-Commerce workflow efficiently.
• Rotate or remove old and unsold products from the sales floor.
• Help maintain a safe working environment for employees and customers.
• Perform additional duties and responsibilities as required.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule.
• Medical insurance for eligible full-time Retail and Sales/Operations Division employees.
• Dental insurance for eligible full-time Retail and Sales/Operations Division employees.
• Vision insurance for eligible full-time Retail and Sales/Operations Division employees.
• Short-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
• Life and accidental death and dismemberment coverage for eligible full-time Retail and Sales/Operations Division employees.
• Flexible Spending Accounts for eligible full-time Retail and Sales/Operations Division employees.
• Long-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
• Voluntary supplemental benefit offerings.
• Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
• Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program-eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED