Textiles Associate - Castle Rock Store

Goodwill of Colorado•Castle Rock, CO

About The Position

The Associate I, Textiles Production primarily works in a production environment sorting, hanging, pricing, and tagging donated textiles. The associate follows company quality standards and guidelines to determine which items are suitable for sale on the sales floor. The role may occasionally involve customer contact, requiring responsive communication and excellent customer service. The position has daily minimum production quotas, and pay may increase based on the number of textiles produced per hour.

Requirements

  • Attention to detail and the ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to assess textile quality and value, make pricing decisions, and research value as needed.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Knowledge of clothing brands and quality is a plus.

Responsibilities

  • Sort donated textiles by season, color, and product quality.
  • Inspect textiles to ensure they are in saleable condition, including checking buttons and zippers.
  • Hang, size, price, tag, and prepare textile items for sale by loading them onto Z-racks.
  • Price items according to Goodwill standards for quality and value, researching item value online or using company tools and standards when needed.
  • Provide excellent customer service to fellow staff and customers and answer product questions as needed.
  • Follow retail center policies and procedures.
  • Follow safety processes and procedures to help maintain a safe environment for employees and customers.
  • Cross-train in other departments and areas as needed.
  • Maintain a clean and organized work area for a safe and efficient workflow.
  • Perform additional duties and responsibilities as required.

Benefits

  • Eligible employees may access earned pay through the voluntary DailyPay benefit.
  • Full-time employees in Retail and Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
  • Eligible full-time employees receive paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • All employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
  • Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
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