Retail Sales Cashier Associate - Falcon Store

Goodwill of Colorado•Falcon, CO

About The Position

The Associate I, Retail Sales Cashier provides welcoming, timely, and professional customer service, answers customer inquiries, and assists with questions and purchases. The role operates a computer-based point-of-sale system to complete accurate transactions, verify till counts, and maintain a balanced cash drawer. It also supports Goodwill’s mission by inviting customers to round up their transactions and explaining the initiative. The position helps maintain a clean, safe, organized, and well-stocked sales floor, POS area, and restrooms; completes opening and closing procedures; and follows retail center policies and safety procedures. Associates may be cross-trained in other departments and provide backup support as needed. Job duties may include additional responsibilities beyond those listed. Full-time positions are available at $16.51 per hour. The schedule may vary and can include weekends, evenings, holidays, and occasional overtime.

Requirements

  • Accurately handle numbers and general calculations and understand the value of coins and U.S. currency.
  • Use basic math, including addition, subtraction, and multiplication.
  • Communicate effectively with customers, managers, supervisors, staff, and peers.
  • Operate a computer-based cash register and credit card machine.
  • Withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Have color vision sufficient for accurate transactions.
  • Work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash-handling experience.

Responsibilities

  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Promote the roundup initiative by engaging customers and explaining the mission it supports.
  • Provide excellent customer service in keeping with company values.
  • Assist customers with questions, concerns, and purchases.
  • Complete opening and closing procedures.
  • Keep the sales floor clean, organized, and well stocked, including organizing shelves and racks, picking up items, returning products to their proper places, and putting away returned or unwanted items.
  • Maintain a safe, clean, organized, and well-stocked POS area, sales floor, and restrooms.
  • Initiate customer delight/power hour calls over the intercom to organize and clean the sales floor.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup support as required.

Benefits

  • Daily Pay access, a voluntary benefit allowing employees to access pay on their own schedule.
  • Medical insurance for eligible full-time employees in Retail and Sales/Operations.
  • Dental insurance for eligible full-time employees in Retail and Sales/Operations.
  • Vision insurance for eligible full-time employees in Retail and Sales/Operations.
  • Life and accidental death and dismemberment coverage for eligible full-time employees in Retail and Sales/Operations.
  • Flexible Spending Accounts for eligible full-time employees in Retail and Sales/Operations.
  • Long-term disability coverage for eligible full-time employees in Retail and Sales/Operations.
  • Voluntary supplemental benefits.
  • Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 to participate.
  • Public Service Loan Forgiveness Program-eligible employer.
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