Retail Generalist Associate - Falcon Store

Goodwill of Colorado•Falcon, CO

About The Position

Goodwill of Colorado is hiring a full-time Retail Generalist Associate to provide backup support across departments in a retail store. The role combines production work and active sales-floor duties, including receiving donations, handling materials, processing hardline and softline goods, merchandising, and operating cash registers. The associate uses existing knowledge of retail products, merchandising, pricing, and quality inspection, and provides customer service in support of Goodwill’s mission. The posting lists pay at $18.01 per hour and says it will remain posted through 10/22/26.

Requirements

High school diploma or equivalent is preferred.
One year of experience in retail, product placement, or merchandising is desired.
One year of cash-handling experience is preferred.
High attention to detail and the ability to make decisions.
Ability to adapt to frequently changing work schedules and tasks.
Ability to obtain certification in employee positions by completing On the Job (OJT) documentation.
Ability to obtain Powered Equipment Operator certification and operate equipment safely; ability to operate a hydraulic baler and obtain walkie stacker and/or forklift certification.
Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
Effective communication with customers, managers, supervisors, staff, and peers.

Nice To Haves

High school diploma or equivalent.
One year of experience in retail, product placement, or merchandising.
One year of cash-handling experience.

Responsibilities

Cross-train in other departments and provide backup as required.
Work with department supervisors to identify staffing needs and areas requiring support to meet store goals.
Accept customer donations and load or unload products, handling items carefully.
Sort and inspect donated items, assess quality and value, price items, and research value as needed.
Use certified equipment and tools to move and store donated products.
Keep the sales floor stocked according to store policies and procedures.
Process accurate cashier transactions and balance the cash drawer using a computer-based point-of-sale system.
Answer customers’ product questions and provide excellent customer service.
Keep production and sales-floor areas organized, stocked, and clean.
Process E-Commerce products accurately and move them efficiently through the E-Commerce workflow.
Rotate or pull old and unsold products from the sales floor.
Help maintain a safe working environment for employees and customers.
Perform additional duties as required.

Benefits

DailyPay access to earned pay on the employee’s chosen schedule (voluntary benefit).
Medical insurance.
Dental insurance.
Vision insurance.
Short-term disability coverage.
Life and accidental death and dismemberment coverage.
Flexible Spending Accounts.
Long-term disability coverage.
Voluntary supplemental benefit offerings.
Paid vacation, sick leave, holidays, floating holidays, jury duty leave, and bereavement leave.
Retirement plan contributions on a pre-tax or post-tax (Roth) basis for employees age 18 or older.
Public Service Loan Forgiveness Program (PSLF)-eligible employer.