Retail Generalist Associate - Highlands Ranch Store

Goodwill of Colorado • Highlands Ranch, CO

16h • Onsite

About The Position

The Associate II, Retail Generalist, supports multiple departments in a retail store and serves as a backup across store areas. The role involves both production work and activity on the sales floor, including donation receiving, material handling, processing hardline and softline goods, merchandising, and cashiering. The associate provides customer service with an “Attitude of Gratitude” in support of Goodwill of Colorado’s mission.

The position requires existing knowledge of retail products, merchandising, pricing, and quality inspection. Associates work with department supervisors to help address staffing needs and retail goals, and may perform additional duties as required. Full-time positions are available, require open availability, and may involve varied schedules, including weekends, evenings, holidays, and occasional overtime. The listed pay is $18.01 per hour. The position is eligible for DailyPay. Full-time Retail and Sales/Operations employees are eligible for specified insurance, leave, and retirement benefits.

Requirements

• One year of experience in retail, product placement, or merchandising is desired.
• One year of cash-handling experience is preferred.
• High attention to detail and ability to make decisions.
• Ability to adapt to frequently changing work schedules and tasks.
• Ability to obtain certification in employee positions by completing On the Job (OJT) documentation.
• Ability to obtain Powered Equipment Operator certification and safely operate equipment; ability to operate a hydraulic baler and obtain walkie stacker and/or forklift certification.
• Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
• Ability to work a varied schedule, including weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

• High school diploma or equivalent is preferred.
• Retail, product placement, or merchandising experience is desired.
• Cash-handling experience is preferred.

Responsibilities

• Cross-train in other departments and provide backup support as required.
• Work with department supervisors to identify areas that need staffing support or help meeting retail store goals.
• Accept customer donations and load or unload items carefully.
• Sort and inspect donated items, assess quality and value, set prices, and research value when needed.
• Use certified equipment and tools to move and store donated products.
• Keep the sales floor stocked according to store policies and procedures.
• Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Assist customers with product questions and provide excellent customer service.
• Keep production and sales floor areas organized, stocked, clean, and presentable.
• Process E-Commerce products accurately and move them efficiently through the E-Commerce process.
• Rotate or pull old and unsold products from the sales floor to keep the selection fresh.
• Help maintain a safe working environment for employees and customers.
• Perform other duties and responsibilities as required.

Benefits

• DailyPay voluntary benefit provides access to earned pay on the employee’s chosen schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision insurance; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Eligible full-time employees may receive paid vacation, sick leave, holidays, floating holidays, jury duty leave, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED