Production Associate - Highlands Ranch Store

Goodwill of Colorado • Highlands Ranch, CO

9h • Onsite

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold in stores. Duties include pricing and testing items as required and keeping the sales floor stocked, organized, and presentable. The associate may occasionally interact with customers and is expected to communicate responsively and provide excellent customer service. Assignments may include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs. The associate may occasionally work in donations and may also process e-commerce products.

This is a fast-paced, goal-driven role with productivity standards and key performance indicators. The associate must follow retail center policies, safety procedures, and continuous improvement standards, and may be cross-trained or assigned additional duties as needed. Full-time positions are available, and open availability is required.

Requirements

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value as necessary.
• Ability to see color and use judgment to assess product quality and value.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• Open availability is required.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in working condition.
• Price items according to Goodwill standards of quality and value, researching items as necessary using the internet or company tools.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, a voluntary benefit allowing employees to access pay on their own schedule.
• Medical, dental, and vision coverage for eligible full-time employees in Retail and Sales/Operations.
• Short-term disability, long-term disability, and life/accidental death and dismemberment coverage for eligible full-time employees in Retail and Sales/Operations.
• Flexible spending accounts and voluntary supplemental benefit offerings for eligible full-time employees in Retail and Sales/Operations.
• Paid time off for eligible full-time employees, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax Roth contributions; employees must be at least 18 to participate.
• Employer eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED